Real-Time Data Validation
It has always been a challenge gathering accurate patient demographic and financial health data, accessing integrated, automated, real-time eligibility information, maintaining consistent qualification processes for hospital-based charity care programs, and estimating out-of-pocket expenses during any point in the revenue cycle process. Best practices recommend obtaining all necessary information up front at the earliest point of patient contact. Yet, errors result from poor communication between the registrar and the patient, as well as a registrar's lack of understanding or awareness of a current change in procedure, regulations or payer requirements. This leads to entering invalid information resulting in denied claims and reduced cash flow. Using your facility's business rules, Revenue360® reacts to the data as it is acquired to ensure that it is complete and consistent. If errors are encountered, the registrar is prompted to ask for the appropriate information, thereby providing 100% accuracy.